Series 51: Customer Requests For Information

Taken from our Series 51 Online Guide

Customer Requests for Information

If a customer requests any information pursuant to statements that are required to be included in a confirmation, the dealer must provide the information within five business days of receipt of the request. However, if the transaction was executed more than 30 calendar days prior to the request, the dealer is allowed 15 business days to provide the information to the customer.

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