Series 52: 8.4.2.1.1. Correspondence

8.4.2.1.1. Correspondence

Correspondence is any written letter or electronic mail message that is distributed to 25 or fewer retail customers. Each dealer is required to establish written policies and procedures for the supervision and review of any correspondence with the public. This written policy applies to any incoming or outgoing correspondence between its Municipal Securities Representatives and the public.

The policy is designed to provide reasonable supervision for each Municipal Securities Representative. Written procedures must designate a principal to review each type of correspondence, including both written and electronic communications. The names of the persons who prepared, reviewed, and approved correspondence must b