Series 14: 8.4.4. Customer Complaints—Municipal Securities Dealers

Taken from our Series 14 Online Guide

8.4.4. Customer Complaints—Municipal Securities Dealers

Every dealer must make and keep current a record of all written complaints from customers or persons acting on its behalf. A complaint is defined as any written statement alleging a grievance involving the activities of the dealer or associated person related to a customer’s account. The record of the complaint must also include any actions taken by the dealer in response to the complaint.

Annually, a municipal securities dealer must provide its customers with an annual notice containing instructions on how obtain an MSRB investor brochure expla

+ Read More

More Series 14 Info

What are people saying?

Create an Account

Since you're reading about Series 14: 8.4.4. Customer Complaints—Municipal Securities Dealers, you might also be interested in:

Series 79 - Sizing, Pricing, and Timing

Series 52 - Chapter Five

Series 50 - Taxation of Municipal Bonds

Series 27 - Assets Doubtful of Collection

Series 65 - 5.2.2.4 Disability

Series 51 - Chapter 5 Practice Question Answers

Series 7 - 5.5.1.2 ETF Options

Series 65 - 6.1.2. Alternative Minimum Tax

Series 65 - 3.1.4. Management Company Rules

Series 26 - Amended BD (as appropriate)

Series 65 - Interest Rates and Bond Prices

Series 24 - Rule 15g-8 – Escrow

Series 26 - 1035 Exchanges

Series 24 - Second Market: Nasdaq

SIE - Price Increases, Special Memorandum Accounts, and Buying Power

Please Enable Javascript
to view this content!

Site Login

TESTIMONIALS

What are people saying?

I would like to say a big thank you to Solomon for helping me pass my Series 14 exam. I took this exam the first time and missed passing by few marks. I was really sad and discouraged so reached out to Jeremy Solomon and he really took the time to talk to me and provide his guidance and advice. He also provided me with additional resources immediately to help with my second attempt. I recently passed this exam. Their study material is easy to understand and the Online Exam Simulator also has a lot of questions chapter-wise which were very helpful. Their customer service has been amazing and very responsive. Thank you Solomon. I will definitely recommend Solomon for anyone planning to take this exam.

Rachna Shah, CBRE. Beverly Hills, CA

I took a job which required me to pass the SIE, Series 6, Series 63 and Series 26. Understandably this was a pretty tall task, but the Solomon Exam Prep materials made it incredibly easy. I appreciated how well all of the material was laid out for all four tests. I stuck to the study plans that were included in the resources and passed all four tests on the first try. This was a stressful time in my life, but Solomon got me through it! I would highly recommend Solomon to anyone who is looking to become licensed. Part of my new job is managing other licensed individuals and I recently hired two employees who are now required to be licensed. I reached out to Solomon for a demo of their Admin Portal and it is wonderfully comprehensive. It allows me to track my employees progress without having to reach out and be too invasive. Excellent all around!

Stephen Carbaugh, StanCorp Equities, Inc. Portland, OR

Passed the 65 with an 80% and the 6 with an 87%. Passed both of them on the first try. I give the credit to Solomon. I've had a lot of my friends try other vendors but they were glad to take my advice and switch to Solomon. This course helps you understand the concepts so you can think out the uniquely crafted questions the actual tests ask. Thanks so much.

Gerald Barnes, Client One, Peoria, AZ

Completing the Series 7 was a requirement for my current position. After seeing the material and dedication Solomon Exam Prep put into the SIE material, I knew Solomon’s material would be perfect for me again. I had access to STC material and tried to go through it first but it was too content heavy and at certain points, very confusing. I decided to move back over to Solomon for the 7 and was blown away yet again by how great the material is. Solomon has figured out how to properly prepare people for this exam in my opinion. Solomon Exam Prep focuses on teaching the concept rather than bogging you down with so much material. THAT IS SO HELPFUL! Of course the material is important but it’s extensive. After using Solomon Exam Prep for the Series 7, I was able to fully understand the concepts which made it so much easier to select the best questions on the exams. All the other training programs bury you deep with content, which makes it almost impossible to understand the concepts. If you get questions on the exam that you have not seen before, only knowing specific material will not help you. But if you understand the concepts (like Solomon Exam Prep helped me do) you can break down the question and find the best answer based on your understanding of the concept as a whole. That’s a much better method and Solomon Exam Prep has figured this out! I strongly suggest buying the study guide. You won’t regret it!

Jared M. Albany, New York

I have to commend everyone at Solomon Exam Prep in getting me ready for and helping me pass my "Series 65" State Securities Law exam. I did not have a securities background nor did I work in the industry, and at 51 years old it was a challenge for me to go back to hitting the books. In addition to studying for the exam I was running my full time business and working 60+ hours a week. But with their help and support I passed on my first attempt.

Philip Schweik, Global View Capital Advisors, Wausau, WI

Big thanks to Jeremy Solomon and Solomon Exam Prep w/o whose practice exams & books the Series 79 and Series 63 would be a suicide mission or death by boredom!

Andrew Romans, Los Altos, CA