Series 26: Correspondence And Internal Communications

Correspondence and Internal Communications

Member firms are not required to preapprove correspondence. If they do not pre-approve their correspondence, however, they must have procedures in place to educate and train their representatives on FINRA’s public communication rules. The procedures must require the firm to document such training and provide the necessary surveillance to ensure that the procedures are implemented and obeyed.

Unlike their retail communications, FINRA members do not have to file their correspondence with FINRA. Like their retail communications, member firms must keep a record of their written correspondence and internal communications on file for three years. Such communications may periodically be subject to a spot-check procedure by FINRA’s Advertising Regulation Department, for which the member firm must provide requested materials.

FINRA Rule 3110

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